Privacy Policy

At Khan Shops, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of personal information we collect, how it is used, and your rights regarding your information.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
  • Browsing Data: We may collect information about your device and browser, IP address, and browsing activity on our site using cookies or other tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: To fulfill and deliver your orders.
  • Customer Support: To provide assistance with any issues or queries related to your account or orders.
  • Marketing: With your consent, we may send you promotional emails about new products, offers, and events. You can opt-out of these communications at any time.
  • Improving Services: To enhance the website, products, and services we offer based on your feedback and usage.

3. Data Protection

We implement a variety of security measures to protect your personal information. All sensitive information, such as payment details, is encrypted using secure socket layer (SSL) technology.
However, while we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers for the purpose of processing payments, shipping orders, or conducting marketing campaigns on our behalf, with strict data protection measures in place.

5. Your Rights

You have the right to access, update, or delete your personal information. You can also opt out of receiving marketing communications from us at any time. To exercise these rights, please contact us at [insert contact details].

6. Cookies

Our website uses cookies to improve your experience. Cookies help us analyze site traffic, personalize content, and remember your preferences. You can control cookie settings through your browser.

Return Policy

At Khan Shops, we want you to be completely satisfied with your purchase. If you are not satisfied, you can return your product according to the guidelines below.

1. Return Period

You can request a return within 14 days from the date you receive your order.

2. Eligibility for Return

To be eligible for a return:

  • The product must be unused and in the same condition that you received it.
  • The product must be in its original packaging with all tags and labels intact.
  • Some items may be non-returnable, such as custom-made products or perishable goods.

3. How to Request a Return

To initiate a return, please contact our customer service team at [insert contact details] within 14 days of receiving your product. You will need to provide your order number and details of the item(s) you wish to return.

4. Return Process

Once your return request is approved, you will be given instructions on how to return the product. You are responsible for paying the return shipping costs unless the product is defective or incorrect.

5. Refunds

Once we receive the returned product and confirm it meets our return policy, we will process your refund to the original payment method within a reasonable time frame. Shipping charges are non-refundable, except in cases of defective or incorrect products.

6. Exchanges

If you would like to exchange a product, please follow the same process as a return and then place a new order for the item you wish to exchange for.